How to Transfer Your Internet Service When Moving

It’s easier than you would think to change your internet service provider when you relocate. Simply inform your current and future ISPs of your impending relocation.

The top internet service providers will let you know if they provide service in your area and if you can keep using your current modem and router. In fact, some of these providers also offer customer service for their Spanish customers who might have difficulty in communicating their moving concerns in English.

One such ISP is Xfinity, and if you are a Spanish customer, simply click here and connect with a customer representative today. Once you’ve worked out the specifics, scheduling an installation appointment at your new residence is the final step.

We understand how difficult moving can be, whether you are changing addresses for professional or personal reasons (such as a need for more suitable office space), or simply seeking a change of scenery.

Without further ado, here are five simple steps to help you switch internet service providers.

Inform your Internet Service Provider

Informing your internet service provider of your upcoming relocation and new address is as simple as updating your account information with them.

You can get in touch with your internet service provider via email or a live chat feature on their website. Call up and see if you can get through to a representative.

Get in touch with your service provider two weeks before your relocation date to ensure adequate time to schedule an activation date and, if necessary, professional setup.

Verify With Your ISP if They Offer Service in Your New Area

There is no uniformity among ISPs. Ask whether you may keep your current internet service provider if you’re content with their service. In most cases, a representative will either know the answers or know where to find them.

The majority of ISPs offer service in multiple areas. It’s likely that you’ll be able to continue using your current, trustworthy internet service provider. Internet accessibility may also change slightly depending on where you go.

This could include access to previously unavailable speeds or a more reliable connection type. We really hope your speeds don’t decrease!

Before you switch internet providers, make sure you understand any substantial modifications that may be made to your package.

Look Around for Discounts

Be on the lookout for discounts while selecting your next ISP, as it is usual to receive discounted promotional pricing upon initial sign-up.

You may be able to negotiate a price cut with your current service provider even if you decide to remain with them.

Whether or not you can do so depends on whether or not your current contract has expired. When coordinating your move with your internet service provider, be careful to inquire about new customer rates.

Moving is a great time to shop around for cheap internet service, whether you’re keeping your current provider or switching to a new one. You can be eligible for the following benefits.

  • A discounted rate that is less than your regular cost
  • Bundle deals that include TV and phone service at a subsidized rate
  • The same speed for less money
  • Expense-justified upgrade to a superior internet connection such as fiber-optic.

While moving is never fun, at least you can find some good in this situation.

Bring Your Modem and Router with You

You should expect a lot of out-of-the-blue costs just from moving. If you possess a modem and router, taking them with you when you move can help you save money.

If you are leasing your router and modem, you should verify with your internet service provider whether or not you should continue doing so. Just make sure to disconnect everything and store it in a safe place.

Once you’ve moved into your new place, you can continue using the same router setup. Verify all of your plugs are securely in place, and maintain your router in a convenient area.

Set Up Your New Internet Connection and Activate It

Find out if your new place is wired for the internet before you start the installation process. If so, all you need to do is connect your equipment and set up an activation date with your internet service provider. If it isn’t already installed, you’ll need to arrange for installation.

If you want to know for sure if your new house is Wi-Fi capable, only an ISP technician can do that.

Find out from your internet service provider when the service was last active at your new location. The wiring should still be in place and functional if the previous owner or tenant had the same ISP.

You may need to schedule an installation if the former occupants of the home utilized a different internet, TV, or phone provider, which required rerouting the home’s cable.

Verify that your modem connects to the internet. Even if the service isn’t operational, a modem should connect to the internet if there’s a good line of sight to the ISP’s network.

You may test if your modem connects to the internet at your new location by plugging it in and looking at the lights on the modem. If it does, all you have to do to switch from your former location is ask your internet service provider to activate. A technician should be called if your modem won’t connect to the internet.

All in All

After determining whether or not you may switch ISPs, you should arrange an activation date for your new service.

Make sure you don’t still require internet at your previous home when you arrange the service to move over if you plan on maintaining the same ISP after moving. Otherwise, you’ll have to pay twice as much for internet access at both your old and new addresses.

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